Returns & Exchanges
At brandsfactoryleftovers, we want you to be completely satisfied with your fashion finds, which is why we offer a 14-day return and exchange window for all unworn items with original tags. Our goal is to make the process as seamless as the rest of your shopping experience with us.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all brand tags and labels are intact and the invoice is included.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing